The management wrote, "All Star Magic artists go to great lengths to please and satisfy the various audiences and fans. The meet and greets are a concession to the local producers who use them as a marketing device. They are run by the producers and often the artists have little or no control over how they are run."
"Nevertheless Star Magic regret that there is at least one disgruntled fan and said they will try and make sure that incidents like this are not repeated."
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